Nimbic recently worked with a mid-tier South African ISP that was struggling to expand its coverage area. The ISP had its own wireless network, but was losing business because its network was regional and its customers often wanted services outside of its network footprint. The ISP had a partnership with a handful of fibre network operators, but was still turning away a lot of business, particularly from larger clients with national footprints. The ISP needed a way to supplement its own offering and service a larger base of customers.
Nimbic identified a leading fibre and wireless last-mile aggregator that could help the ISP expand its coverage area. The aggregator had an extensive network of last-mile providers across South Africa, which would allow the ISP to offer services to a much larger customer base. Nimbic worked closely with the aggregator to develop a solution that would meet the ISP’s needs.

The solution involved the ISP partnering with the last-mile aggregator, which allowed the ISP to expand its coverage area to include areas that were previously outside of its network footprint. The aggregator was able to provide the ISP with access to its network of last-mile providers, which allowed the ISP to offer services to customers across South Africa. The ISP was also able to leverage the aggregator’s relationships with other service providers to offer a wider range of services to its customers.

The partnership with the last-mile aggregator was a game-changer for the ISP. The ISP was now able to service a much larger base of customers, including larger clients with national footprints. The ISP was also able to offer a wider range of services to its customers, which helped to improve customer satisfaction and retention.

One of the key benefits of the partnership was the ability to quickly and easily expand the ISP’s coverage area. With access to the aggregator’s network of last-mile providers, the ISP was able to rapidly deploy services to new areas. This allowed the ISP to quickly respond to customer demand and expand its business.

The partnership with the last-mile aggregator also helped the ISP to reduce costs. By partnering with the aggregator, the ISP was able to leverage its relationships with other service providers to offer a wider range of services to its customers. This helped to reduce the costs of delivering services, while also improving the ISP’s competitiveness.

Overall, the partnership with the last-mile aggregator was a success for the ISP. By working with Nimbic and the aggregator, the ISP was able to supplement its own offering and service a larger base of customers. The partnership helped to improve the ISP’s competitiveness and reduce costs, while also improving customer satisfaction and retention. The ISP was able to expand its business and offer a wider range of services to its customers, which helped to position it for continued growth in the future.

In conclusion, Nimbic’s partnership with a leading fibre and wireless last-mile aggregator allowed a mid-tier South African ISP to expand its coverage area and service a larger base of customers. The partnership helped the ISP to improve its competitiveness, reduce costs, and offer a wider range of services to its customers. The success of the partnership highlights the benefits of working with a partner like Nimbic that has extensive industry knowledge and relationships, and is able to identify and develop solutions that meet the unique needs of its customers.