Nimbic Helps a Leading ISP in South Africa Consolidate Providers and Improve Operations.

Nimbic, the Telco Advisory firm, recently helped a leading ISP in South Africa consolidate its telecom providers and achieve cost savings, as well as greater efficiencies in operations, billing, and support. The ISP was reselling various different partner telecom networks to its customers, and was looking for a solution that would help them achieve cost savings and improved efficiencies. Nimbic was able to provide the expertise and support needed to help the ISP achieve its goals.

The client needed help in identifying and selecting a partner, and then transitioning their customers to the new service. Nimbic provided a comprehensive solution that included the design, build, and transfer to operations of a Telco white label solution. This solution was tailored to the client’s needs and preferences, and allowed the ISP to consolidate its various telecom providers into a single, efficient platform.
Once designed, the white label solution was built, expanded transferred to operations, and the client was able to successfully migrate its network to the new solution. The result was significant fixed and variable cost savings, as well as a reduction in the overall support calls handled by 30% due to the increase in quality and simplified network design.

One of the key benefits of the new solution was the consolidation of multiple telecom providers into a single platform. This allowed the ISP to streamline its operations and achieve cost savings, as well as improved efficiencies in billing and support. The white label solution was also designed to be user-friendly and easy to use, which helped to reduce support calls and improve the overall customer experience.

In conclusion, Nimbic’s expertise in Telco Advisory and its ability to provide a comprehensive solution helped a leading ISP in South Africa achieve its goals. The ISP was able to consolidate its telecom providers, achieve cost savings, and improve efficiencies in operations, billing, and support. The result was a reduction in support calls, an increase in quality, and a simplified network design that improved the overall customer experience. Nimbic’s solution was a success for the client, and the company continues to provide ongoing support and guidance to help the ISP achieve its goals.