Large Telcos often face significant challenges when installing links across multiple fibre and wireless vendors. The complexity of dealing with multiple vendors means bottlenecks and delays occur, which slows down revenue conversion. One such Telco was experiencing a backlog of workload and needed Business Process Outsourcing (BPO) help to overcome the obstacles. Nimbic’s project management team was able to shorten the end-to-end process by leveraging their relationships and expertise, resulting in quicker turn-around times and greater Work-in-Progress (WIP) conversion. The added benefit was that they were able to turn on other revenue quicker that was reliant on the underlying service being installed.

Nimbic was approached by the Telco to provide BPO support for installing links across multiple fibre and wireless vendors. The Telco had been facing significant challenges in managing its workload and needed a partner to help streamline the process. Nimbic’s project management team was able to quickly understand the complexities involved and design a solution that met the Telco’s needs.
Nimbic’s team worked closely with the Telco to identify the key areas of the installation process that needed to be optimized. They focused on reducing the time it took to complete each task, reducing errors, and increasing overall efficiency. Nimbic’s team also leveraged its relationships with vendors to ensure that the installation process was smooth and uninterrupted.

The project management team played a crucial role in ensuring that the project was completed on time and within budget. They provided the Telco with regular updates on the status of the project, identified potential issues, and worked with the Telco to resolve them quickly. This level of communication and collaboration helped to build trust and confidence between the two companies.

One of the key benefits of working with Nimbic was their ability to shorten the end-to-end process. The project management team was able to identify areas where time was being wasted and develop solutions to address them. By streamlining the installation process, the Telco was able to reduce the amount of time it took to install each link. This resulted in quicker turn-around times and greater WIP conversion.

Another benefit of working with Nimbic was the ability to turn on other revenue streams quicker that were reliant on the underlying service being installed. By reducing the amount of time it took to install links, the Telco was able to start generating revenue from other services quicker. This helped to increase the overall profitability of the project and helped the Telco achieve its business objectives.

In conclusion, Nimbic’s project management team was able to provide effective BPO support to a large Telco that was experiencing a backlog of workload installing links across multiple fibre and wireless vendors. By leveraging their relationships and expertise, Nimbic’s team was able to optimize the installation process, reduce the time it took to complete each task, and increase overall efficiency. This resulted in quicker turn-around times and greater WIP conversion. The ability to turn on other revenue streams quicker that were reliant on the underlying service being installed was another added benefit. Nimbic’s commitment to quality and customer service helped to build trust and confidence between the two companies, and this collaborative approach ensured that the project was completed on time and within budget.